Privacy Policy

Privacy PolicyPersonal Information

“Personal information” means any information about an identifiable individual. This may include, for example, your name, photographs, videos, email address, postal address, or phone number. Identification may be direct (using the data itself) or indirect (by combining it with other information).The collection, use, and disclosure of personal information in Canada is governed by applicable federal and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and, where relevant, and provincial laws where applicable.

Who We Are

This Privacy Policy is provided by MAC Group Partners Canada Limited, which is responsible for the personal information we collect and process.

We may share your personal information within the MAC Group in order to provide products and services, as well as for operational and administrative purposes. In such cases, MAC Group Partners Canada Limited remains responsible for safeguarding your personal information.

What Personal Information We Collect

Depending on the services we provide, MAC Group Partners Canada Limited may collect and process some or all of the following types of personal information:Names, titles, prefixes, and aliases, photographs, videos

Contact details such as telephone numbers, addresses, and email addresses

Information required to fulfil legal or contractual obligations, or for financial transactions

We may also process information where required by law, where necessary to protect your vital interests (or those of another person), or where you have made the information public.

How We Use Your Personal Information

We use your personal information for the following purposes:To provide and manage our products and services

• To communicate with you about our activities and offerings

• To verify your identity

• To meet legal, regulatory, and contractual requirements

• To maintain internal records and accounts

• To process financial transactions

• To improve our services and understand customer needs

• To send you marketing communications, where permitted by law and with your consent where required

Cookies

Our websites may use cookies and similar technologies to ensure proper functionality, improve user experience, and support e-commerce features.

Cookies do not provide us with personally identifiable information. You can manage or disable cookies through your browser or device settings. However, some website features may not function properly without them.

Our websites may contain links to third-party websites. Please note that MAC Group Partners Canada Limited has no control over external sites and is not responsible for their privacy practices.

Legal Basis for Processing

MAC Group Partners Canada Limited processes personal information for purposes that are reasonable, lawful, and necessary to provide our services, operate our business, and meet our legal obligations. Where consent is required, we will seek your express consent before collecting, using, or sharing your personal information.

Sharing Your Personal Information

We may share your information with trusted service providers, contractors, or affiliates that support our business operations (e.g., delivering products, maintaining systems, or handling communications). These parties are required to protect your information in compliance with applicable privacy laws.

We do not sell your personal information.

Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements. Once no longer needed, the information is securely deleted or anonymized.

Your Rights

You have the following rights regarding your personal information, subject to applicable Canadian privacy laws:

Access and Portability – You may request access to the personal information we hold about you.

Correction – You may request that we correct or update inaccurate or incomplete information.

Withdrawal of Consent – Where processing is based on consent, you may withdraw it at any time.

Deletion and Restriction – You may request deletion of your personal information, or restriction of its use, subject to legal requirements.

Complaints – You may lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) or, if applicable, with your provincial privacy authority.

For more information on your rights, please visit the OPC website: https://www.priv.gc.ca.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last revised” date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

The Privacy Officer

MAC Group Partners Canada LimitedContact E- mail: customersupport@macgrouppartnersca.com

Or by post:    

MAC Group Partners Canada Limited
    
Suite 150    

6-14845 Yonge Street    

Aurora, Ontario  L4G 6H8    

Canada